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Privacy Policy

Effective as of 5th June 2025

Astrolabe Assistants LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:
a. Personal Information: 

  • Name

  • Email address

  • Phone number

  • Billing information

  • Business details provided for assistant services

b. Usage Data:

  • IP address

  • Browser type

  • Pages visited and time spent on our site

  • Referral URLs

c. Cookies:
We use cookies to improve website functionality and user experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and manage our virtual assistant services

  • Communicate with you regarding service, billing, and support

  • Match you with an appropriate assistant

  • Improve our website and services

  • Send updates, offers, or newsletters (only with your consent)

  • Comply with legal obligations

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3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share data with:

  • Our virtual assistants, strictly for providing services

  • Third-party service providers (e.g., payment processors, scheduling tools)

  • Legal authorities if required by law or to protect our rights

All assistants and partners are bound by confidentiality agreements and data protection policies.

4. Data Security

We implement reasonable technical and administrative measures to protect your personal data from unauthorized access, disclosure, or misuse. These include:

  1. Encrypted data storage

  2. Limited access to sensitive client files

  3. Secure password sharing (e.g., through LastPass or similar tools)

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Request deletion of your data, unless required to retain it for legal or operational reasons

  • Withdraw consent to marketing communications at any time

To exercise these rights, contact us at contact@astrolabeassistants.com.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before sharing personal data.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our site or services after changes indicates your agreement to the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 contact@astrolabeassistants.com
🌐 www.astrolabeassistants.com

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